PROJECTS
OPERATIONAL MANAGEMENT
In a recent operational consulting project for a prominent retail chain, our team focused on revitalizing operational efficiency and optimizing the company's inventory management.
The project began with a thorough analysis of existing supply chain processes, identifying significant bottlenecks in distribution logistics and inventory management across multiple stores. We implemented an advanced inventory management system that enabled real-time visibility and more accurate demand prediction, reducing excess inventory and improving product turnover, leading to a significant decrease in storage costs and losses due to obsolescence.
In addition, we introduced automation technologies into the product receiving and dispatch processes, reducing waiting times and improving accuracy in warehouse operations. This not only increased customer satisfaction by ensuring product availability, but also boosted employee morale through a reduction in manual and repetitive workload.
The culmination of the project was a series of workshops for the chain's employees, designed to familiarize them with the new systems and processes, ensuring that operational improvements were sustainable and effective in the long term.
COMMERCIAL CONSULTANCY
In a business consulting project for a service company, the challenge of expanding its client portfolio in a highly competitive market was addressed. The consultancy began with a thorough analysis of the company's market positioning and that of its competitors.
Based on these findings, we developed a differentiation strategy that emphasized the company’s technical strength and exceptional customer support. Targeted digital marketing campaigns were implemented, focused on highlighting these strengths through case studies and testimonials from satisfied customers, thereby capturing the attention of a broader and more demanding market segment.
In addition, we worked on optimizing the sales funnel, from lead generation to deal closing. Improved CRM tools were introduced to automate follow-ups and personalize interactions with prospects, thus increasing conversion rates.
Specialized training was provided to the sales team, equipping them with advanced negotiation and effective communication techniques, tailored to specific needs. As a result, the company experienced significant growth in new accounts, improving its profitability and strengthening its market position.
ORGANIZATIONAL CONSULTANCY
In a human development consulting project for a client distribution center, the main focus was to improve logistics efficiency and employee satisfaction by optimizing workplace ergonomics and strengthening team management skills.
The consultancy began with a comprehensive study to assess the risks associated with work and the repetitive movements common among the center's workers. Based on the results, we implemented changes in the layout of the workspace and the machinery used, as well as developing training programs to improve overall productivity.
In parallel, recognizing the importance of effective leadership in high-performance environments, we developed a training program for center supervisors and managers.
This program included modules on effective communication, inclusive leadership, and conflict resolution, designed to improve team dynamics and foster a more collaborative and respectful work environment. In addition, we established a continuous feedback system that allowed workers to express their opinions and suggestions for improvements to the process and the work environment.
These interventions not only increased the operational efficiency of the distribution center, but also resulted in a noticeable increase in employee satisfaction and engagement, reflected in decreased staff turnover and increased team morale.
COST OPTIMIZATION
In a cost optimization consulting project for a logistics company, our focus was on reducing operating expenses and improving efficiency in distribution and warehousing operations.
Initial analysis revealed significant inefficiencies in vehicle fleet management and use of warehouse space. We implemented a GPS-based fleet management system to optimize delivery routes, thereby reducing fuel consumption and maintenance costs. In addition, we reorganized the warehouse layout and adopted vertical storage techniques, which allowed us to maximize space use and reduce costs associated with renting additional facilities.
In parallel, we reviewed contracts with critical service providers, such as vehicle maintenance and security services, managing to negotiate more favorable terms and volume discounts that reduced recurring expenses. We also introduced an employee training program that covered everything from efficient driving practices to advanced inventory management techniques, strengthening internal skills for a more autonomous operation that is less dependent on costly external services.
These interventions not only resulted in a direct decrease in operating costs, but also contributed to a substantial improvement in productivity and customer service, reinforcing the company's competitive position in the market.